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We support you throughout your project.

A high-performance logistics solution is great.
Expert guidance is even better!

Customised support for a successful integration.

At Satelix, we put our expertise at your service to ensure smooth and efficient implementation of your WMS.

Guidance at every stage.

From analysing your requirements to system implementation.

Expert logistics consultants.

Dedicated specifically to your project.

Training and responsive support.

To ensure you're confident and self-sufficient.

💡 Our goal?

To provide you with a tailored solution and personalised support for a smooth, stress-free transition.

  • Goal: understand your needs, identify your constraints, expectations and key challenges.
  • Active listening: we analyse how your business operates to deliver a tailored study
  • A bespoke proposal aligned with your structure.
  • Full transparency to help you make the right decision.
  • A logistics audit carried out by a dedicated consultant.
  • Key elements identified for optimal configuration of the Satelix WMS.
  • Quick deployment: remote or on-site installation.
  • Configuration: integration with your hardware, Wi-Fi and printers.
  • Comprehensive training: hands-on software training with an expert consultant.
  • Go-live support: we’re by your side from day one.
  • On-site support day: review of the deployment and deeper dive into functionalities.
  • Acceptance testing: verification of compliance with the specifications.
  • Assistance hotline: fast handling of your requests.
  • Dedicated contact: stay in touch with your consultant until your project is fully validated.

Project kick-off meeting

Our goal is to understand your needs and constraints through active listening, so we can deliver a personalised assessment.

A clear, tailored offer for your business

We provide a bespoke proposal with full transparency to help you make informed decisions.

Technical analysis before installation

A dedicated consultant conducts a logistics audit to identify key elements and optimise the configuration of your Satelix WMS.

Installation, training, and onboarding

Fast deployment, tailored configuration, comprehensive training, and dedicated support to ensure an efficient go-live.

Post-installation follow-up and fine-tuning

An on-site support day to review the deployment, explore advanced features, and verify compliance with your specifications.

Responsive, attentive support

An assistance hotline and a dedicated contact to support you until your project is fully validated.